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How IE breaks the Internet for Some Users and How to Fix It Quickly

I have been seeing this scenario very often recently and I wanted to help anyone having the same issue avoid wasting time troubleshooting.

Reproducing the Issue

User opens Internet Explorer and sees the following page.Bing Home Page

User is confused and unable to operate the web browser or navigate to any websites.

 Issue Analysis & Resolution

Browser is incorrectly configured to allow any browsing functionality due to incorrect home page. The fix is pictured below.

Google Home Page

Set home page to


Neil Bryan
IT Consultant & Technical Trainer
Neil Bryan is an IT consultant and technical trainer specializing in VMware, Citrix and Microsoft virtualization and infrastructure.

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